Axel Hotel Madrid occupies a historic palacete on Calle de Atocha in the Barrio de las Letras, the literary quarter that lies just south of the city centre between the Prado and the Paseo del Prado. The hotel's location is deliberately chosen: the Barrio de las Letras sits adjacent to the main gay area around Chueca and the broader LGBTQIA+ infrastructure of central Madrid, while offering a slightly more characterful and less commercially dense neighbourhood base. The property has a rooftop skybar and terrace, and its ground floor venue, Bala Perdida Club, runs shows and entertainment daily.
Address:
Axel Hotel Madrid
Calle de Atocha 49
28012 Madrid
Spain
Phone:
+34 910 883 380
Email:
madrid@axelhotels.com
Website:
https://www.axelhotels.com/en/axel-hotel-madrid/hotel
l've really enjoyed the stay. Nice room, comfortable bed, great location. Gym was bit small, but I was there always alone :-). I can really recommend...
We recently stayed at this hotel and had an absolutely superb experience from start to finish. The staff were incredibly friendly, attentive, and went above and beyond to help with everything we needed. They were genuinely eager to assist and make our stay comfortable.
Location-wise, the hotel is perfect. It’s centrally situated, and we could walk to almost all of Madrid’s main attractions, which made our sightseeing incredibly convenient. Restaurants, cafes, and shops were all within easy reach, adding to the overall convenience and enjoyment.
Our room was clean, modern, and well-appointed, with a comfortable bed and a peaceful ambiance—exactly what we needed after busy days exploring the city. The hotel facilities were well-maintained, and the overall vibe was tidy and welcoming.
If you’re considering a stay in Madrid, we’d highly recommend this hotel. It offers a fantastic combination of superb service, unbeatable location, and comfort that makes you feel right at home.
Pros:
Exceptional, helpful staff
Prime central location, easy to walk to major attractions
Clean, comfortable rooms
Great value for the quality
Cons (minor, if any):
A couple of quieter hours in the morning for sleep could be impacted by nearby street activity, but overall very peaceful
Overall, a top-tier choice for anyone visiting Madrid. We’d gladly return on our next trip!
Fab hotel in a very central location. I can't think of any fault here. I stayed in a superior room with my fiancée and we had ample space. The room was large with separate shower and toilet, it was almost like a one bedroom suite. The staff were always pleasant and always greeted us with a hello or good morning. I requested a room on a high floor and my request was granted. I was on the 5th floor out of the 6 habitable floors the hotel has.
As I mentioned no faults great hotel, great location, ideal for LGBTQ couples who want a safe space.
I cannot begin to express my gratitude to the Axel Hotel family for making my stay so wonderful, I organised a trip for my partner’s birthday in Madrid, I decided to stay in this hotel and what a surprise, they did not only offered top service, but an amazing upgrade to our room! One of the suites on the second floor!!
I am really appreciative about this and definitely will start here again on my next visit to Madrid!
Staff were lovely and friendly! Room was spotless , bed was comfy! Shower the most amazing I ever tried !!
Recommend to stay here 100%! It was also very affordable for Madrid standards!
Good Middle Class Hotel. Don’t count on the gym, it’s small and non existent. Same count for the spa. There is no Spa! You can book massage services, that’s it’s. If you just want a decent room , that’s your choice . House keeping is stealing from guests property.
